Privacy policy

Please read this Privacy Policy carefully, as the processing of personal data provided to us implies knowledge and acceptance of the conditions contained herein.

Who is responsible for collecting and processing the data?

Henceforth {company} is the entity responsible for the collection and processing of personal data, and may, within the scope of its activity, resort to entities subcontracted by it to pursue the purposes indicated herein.

What is personal data?

Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person. An identifiable person is considered to be a person who can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity.

What personal data is collected and processed?

{company}collects and processes, among others, the following personal data: Contact form: name, email address and telephone number. Newsletter: name and email address.

When browsing the website, {company} may collect information about your computer, including IP address, operating system and browser used, for administrative and information aggregation purposes for its advertisers.

The {company} assumes that the data was provided by the owner of the same or that he gave authorization for this purpose and assumes that they are true and up to date.

How is your data collected?

Personal data can be collected through the following means:
a) Email
b) Website
c) Phone calls
d) In person

The data collected is processed and stored by computer and in strict compliance with the legislation for the protection of personal data, stored in a specific database created for this purpose by Globalcold or by entities subcontracted by it.

Some personal data collected on the website are mandatory and, in case of lack or insufficiency of such data, {company} may not be able to provide you with the services or information requested by you. In each specific case, {company} will inform you of the mandatory nature of the provision of the personal data in question.

What are the purposes and grounds for processing your data?

According to the Data Protection Principles {company} may only process your personal data for specific purposes and if it has a legal basis to do so. {company} uses your data for the following purposes and on the following grounds:

a) Contact requests/Customer support

Based on your consent, we process your data for the purposes of:

b) Sending newsletters (if you are not our customer)
c) Sending marketing actions (if you are not our client)
d) Loyalty programs
e) In order to comply with legal obligations, we process your data for the purposes of:
f) Complaint Management
h) Compliance with other legal or regulatory obligations
Because you are our customer and we have a legitimate interest in wanting to increasingly provide you with a better service, we process your data for the purposes of:
i) Conducting market studies, valuation surveys and statistical analysis
j) Contacts directory
Because we are in the scope of pre-contractual diligence, we process your data for the purposes of:
k) Recruitment
For the purposes identified above, {company} may interconnect the collected data, with the purpose of updating and completing such data.

Who is your data shared with?

The data collected and held by {company} may be transmitted, with respect for the duty of confidentiality and the principle of purpose that presided over its collection, to the following entities:
a) Judicial or administrative authorities, in cases where such assignment is mandatory
b) Recruitment and selection companies
c) Subcontractors who will process the data on behalf of the {company} and in accordance with the purposes determined by it

What are your rights?

Under the Personal Data Protection Act, we guarantee you the right to access, update, rectify, delete, portability and erase your personal data. It may also file complaints with the National Data Protection Commission.

We also grant you the right to object to the use of the data provided for marketing purposes, for the sending of informative communications or inclusion in lists, or information services. If you did not do so when collecting the data, you can send a request later.

The exercise of these rights must be carried out through the following email address or the address:

Aermigeste Arm 17 Industrial Park,
R. Marciano Tomaz da Costa 24
2735-512 Agualva-Cacém
How long is your data stored?

The period of time for which data is stored and preserved varies according to the purpose for which the information is processed. Whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that motivated its collection or subsequent processing, after which it will be deleted.

Is your data handled securely?

{company} is committed to ensuring the protection of the security of your data. To this end, it has adopted several security measures, of a technical and organizational nature, to protect the personal data that it makes available to us against its dissemination, loss, misuse, alteration, processing or unauthorized access, as well as against any other form of processing illicit.

{company} requires its subcontractors and partners to adopt security measures equivalent to those it practices.

Notwithstanding, the security measures practiced by the {company} the user must adopt additional security measures, namely, ensure that they use equipment and a browser that are updated in terms of security, properly configured, with an active firewall, antivirus and anti-spyware, as well how to ensure the authenticity of the websites you visit on the internet, and avoid websites whose reputation you do not trust.


{company} recognizes that it may communicate User data in the context of merger, acquisition and/or incorporation processes in which it is found, not considering such communication as a transfer of data to third parties, nor is there any subcontracted processing.

The {company} may also transmit data to third parties in the context of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that, for this purpose, it is duly ordered by court order accordingly.

Data transfer

If data transfers to third countries that do not belong to the European Union or the European Economic Area may occur, {company} will comply with the law, in particular with regard to the suitability of the destination country with regard to the protection of personal data and requirements that apply to these transfers, not being transferred personal data to jurisdictions that do not offer guarantees of security and protection.

The use of {company}'s social networks may involve the transmission of data to social media service providers, which may be based outside the European Union or the European Economic Area. {company} is not responsible for the data that the user makes available on social networks.

Changes to the Privacy Policy

{company} reserves the right, at any time, to make adjustments or changes to this Privacy Policy, and such changes will be duly publicized in: